FAQ
Our priority is customer satisfaction. If for any reason you are not satisfied with the product, please contact us within 7 days of receiving your item to discuss your concerns. We will issue a refund for the purchase price of the item plus any applicable taxes. The item must be unopened from the package. Shipping fees are not refunded.
We strive to provide efficient and reliable shipping for all our customers. The shipping time can vary depending on the specific product and your location. Typically, orders are processed and shipped within 1-3 business days. Once shipped, domestic orders within the United States usually arrive within 3-7 business days. International orders may take longer, ranging from 7-21 business days, depending on the destination. Please note that these timeframes are estimates, and actual delivery times may vary due to factors beyond our control, such as customs processing and postal service delays. We do offer expedited shipping options for those who need their orders to arrive more quickly. Rest assured, we are committed to providing a positive and timely shipping experience for our customers. If you have any specific questions about the shipping time for a particular product or location, feel free to contact our customer service team for more information.
Yes we accept various forms of payment to provide convenience to our customers. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept payment through Apple Pay and Google Pay. We understand the importance of offering flexible payment options to our valued customers, and we are committed to making the payment process as seamless as possible. Whether you prefer to use a credit card or a digital payment method, you can rest assured that we have you covered.
We strive to provide high-quality, books that are made to order. As a result, our production and delivery times may vary depending on the complexity of the book and the current order volume. Additionally, we prioritize quality over speed, so each book undergoes thorough quality checks before being shipped out to ensure it meets our standards. If you are concerned about the status of your order, please feel free to reach out to our customer service team, and they will be more than happy to provide you with an update on the whereabouts of your book.